The Modari CRM is the module for businesses that live in WhatsApp. Instead of forcing you to change how you talk to customers, it takes those conversations and turns them into an ordered sales operation: every chat is a contact, every contact has a history, and every deal goes through a pipeline.
What it includes
- Unified inbox: all your WhatsApp conversations in one inbox, with search, tags and status.
- Sales pipeline: drag every conversation through stages (new, quoting, paid) and filter by seller.
- AI chatbot: trained on your catalog and rules, it handles 24/7 with no usage cap.
- Catalog and orders: publish products with price and stock; orders come in from the conversation.
- Campaigns: send scheduled offers to your contacts with delivery tracking.
- Analytics: WhatsApp activity, conversion and AI answers about your data.
Who it is for
It is built for small and medium businesses that sell over WhatsApp with a personal phone: shops, services, distributors. If your customers message you on WhatsApp and you lose track of quotes, this module is for you.
WhatsApp costs are separate
Your $30/month subscription covers the software. Messaging is billed by Meta directly to your account: replies inside the 24-hour window are free, and campaign templates (marketing) are charged per delivered message (~$0.0125 USD in Colombia, varies by country). You can estimate it with the calculator on the CRM page.
How to get started
- Subscribe to the CRM module.
- Connect your WhatsApp Business (guide).
- Organize your pipeline and load your catalog.
- Answer from the inbox and, if you want, train your chatbot.